HOW TO: BOOK AN SHIFT (AS A VIP ASSISTANT)
Thank you for being a part of the Please & Thank You VIP Assistant Database. Now that you’re in our Database I bet you’re wondering how to get booked for an Event. We’ve created this “How to: Book a Shift (as a VIP Assistant)” guide so you have all of the details you need when applying to and confirming an event with us.
If you have any questions please send us a message in the PopBookings Chat and we will get back to you as soon as we are able.
For problems with your profile or technical issues please reach out to PopBooking support directly.
STEP #1: NOTIFICATION (Text/Email)
You will be notified when we have an event in your area via Text and/or Email.
Note: We will send notifications to Staff within a certain radius of the Venue (usually 25-50 miles). If you are working in a major market: NYC/LA/Chicago/Nashville we may keep notifications to a 25-mile radius of a Venue as we have a lot of Staff in those markets. If you do not live within the radius we select, you will not be notified.
STEP #2: CONFIRM YOUR AVAILABILITY
From the App or Website click on the Job invite.
Click “Apply” if you would like to apply to work this event. If you select Apply and mark yourself as available we will see this on our backend. This does not mean you are booked, it just means you will be considered from our pool of available applicants. We always tell people not to hold the date in case you do not get booked.
Click “Not Interested” if you are not available to work. If you mark yourself as not interested you will not show up as available and will not be booked for the event.
HOW TO KNOW IF AN EVENT IS FULLY BOOKED:
- · We will add the words FILLED or FULL to the Event Title.
Example: Artist - VIP Assistant (City/State) *FULL - · We will hide the post so no new applicants can apply.
Please do not hold dates that you have not been booked for. We do not want you to miss out on other opportunities. If you are no longer available/interested when we reach out to you this is okay, we’ll move to the next person.
STEP #3: IF YOU ARE BOOKED
FINAL CONFIRMATION & NEXT STEPS
If you are selected/booked for the event you will get a notification to let you know that you’ve been Booked. You will need to confirm the booking (this is the final step).
In the App or from the website click on “Bookings” and follow the “tasks completed” prompts (#1-3, pre-event):
- 1) View Schedule
- 2) Confirm Booking
- 3) Review Attached Documents *if applicable for Event
- 4) Check in to the Event (day of show) ** THIS IS NOT REQUIRED
- 5) Check out of the Event (day of show) ** THIS IS NOT REQUIRED
STEP #4: BEFORE THE EVENT & DAY OF SHOW INFO
Full VIP Assistant information will be sent to you no later than the evening before a show date by a member of the Please & Thank You Team OR the VIP Touring Rep. If you have any questions prior to an event please contact us using the contact details + directions listed in the Booking Information.
VIP ASSITANT FAQ
We are still a small company and most of our Programs only need 1-2 local Assistants per Market. Sometimes we have 20-40+ applicants in major markets and in those cases we look for locals with the most applicable experience. We suggest you keep applying and showing interest. We can see who has applied for our Events on the backend and take this into consideration when staffing for the shifts. We would gladly hire somebody who has either applied or opened the invite over somebody who has never opened an invite or marked themselves unavailable in the App.
You can look up positions manually in the App or on the website by clicking on “Job Board” and extending your radius (25-miles, 50-miles, 100-miles, etc).
Please contact PopBookings directly via their support page: https://support.popbookings.com/i-apply-to-jobs
We understand emergencies arise. We have directions/contact information in each of our listings on how to cancel your shift. Please make sure to follow the directions listed in the booking so the proper staff member is notified and we can get somebody else booked for this shift.
If you are able to provide a replacement please send their contact information to the staff members listed in the booking notes. This is not required, but always appreciated.
At Please & Thank You the best way to get hired for a Tour is to impress our Touring Rep’s as an A+ local… word travels and will get back to us in the office. Additionally, if you’re working with Please & Thank You full time staff at an event be sure to let them know you’re interested in Touring. Eventually, the word will get out about your hard work ethic and you may be hired for a Touring and/or Event for us.