(2024) FAQs

VIP ASSITANT FAQ

Why do I never get booked for an Event/Shift?

We are still a small company and most of our Programs only need 1-2 local Assistants per Market. Sometimes we have 20-40+ applicants in major markets and in those cases we look for locals with the most applicable experience. We suggest you keep applying and showing interest. We can see who has applied for our Events on the backend and take this into consideration when staffing for the shifts. We would gladly hire somebody who has either applied or opened the invite over somebody who has never opened an invite or marked themselves unavailable in the App.

What if I live in a major market and want to apply for events (but never get the notifications because I live outside of the 25-mile radius)?

You can look up positions manually in the App or on the website by clicking on “Job Board” and extending your radius (25-miles, 50-miles, 100-miles, etc).

What do I do if I was booked but have an emergency or need to call out?

We understand emergencies arise. We have directions/contact information in each of our listings on how to cancel your shift. Please make sure to follow the directions listed in the booking so the proper staff member is notified and we can get somebody else booked for this shift. 

If you are able to provide a replacement please send their contact information to the staff members listed in the booking notes. This is not required, but always appreciated.

What if I’ve worked for a VIP Assistants for a while but want to transition to a Touring Rep position?

At Please & Thank You the best way to get hired for a Tour is to impress our Touring Rep’s as an A+ local… word travels and will get back to us in the office. Additionally, if you’re working with Please & Thank You full time staff at an event be sure to let them know you’re interested in Touring. Eventually, the word will get out about your hard work ethic and you may be hired for a Touring and/or Event for us.